We guarantee you a 14-day return policy for every
order. There is no charge should you be unhappy
with the product.* In addition, you have a 24 month
guarantee on every GyroTwister purchased.**
Customer
Service
Having problems starting up your GyroTwister? Just
send us an e-mail. We'll be happy to help you.
Orders are shipped from our warehouse in Sydney.
Delivery is overnight by Express Post to
metropolitan areas, or 3 – 5 days to rural
areas.
* The money back guarantee runs for fourteen days
from one day after the shipping date of
Gyrotwisters purchased from this website. It is not
available on products purchased through a retail
outlet. You must email
GyroTwister
Service
during this period to get an RA number. The item
must be returned in full working order, in original
packaging and with no damage to the box or it's
contents. If this procedure is adhered to, your
money will be refunded in full, excluding any
delivery charges. This does not affect your
statutory rights.
** The 2 year guarantee runs from one day after shipping, or date of invoice if purchased through a retailer. The guarantee covers Gyrotwisters that are faulty from normal wear and tear. It does not cover Gyrotwisters that have been dropped, oiled, cleaned incorrectly or used for purposes other than those described in the manual or on this website. You must email GyroTwister Service during this period to get an RA number. This does not affect your statutory rights
** The 2 year guarantee runs from one day after shipping, or date of invoice if purchased through a retailer. The guarantee covers Gyrotwisters that are faulty from normal wear and tear. It does not cover Gyrotwisters that have been dropped, oiled, cleaned incorrectly or used for purposes other than those described in the manual or on this website. You must email GyroTwister Service during this period to get an RA number. This does not affect your statutory rights